Cookie Policy

Learn how we use cookies to enhance your experience at Pizza luce

1. Introduction

This Cookie Policy explains how Pizza luce ("we," "our," or "us") uses cookies and similar technologies on our website lucepizz.click (the "Website"). This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.

By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

Important Notice

When you first visit our website, you will see a cookie banner asking for your consent. You can accept all cookies, reject non-essential cookies, or customize your preferences. Your choices will be stored and respected during your visits.

2. What Are Cookies

Cookies are small text files that are downloaded and stored on your computer, tablet, or mobile device when you visit a website. They contain information about your browsing activity and preferences, allowing websites to remember your actions and preferences over time.

Types of Cookies by Duration

  • Session Cookies: These are temporary cookies that are deleted when you close your web browser. They help websites remember your actions during a single browsing session.
  • Persistent Cookies: These cookies remain on your device for a predetermined period or until you delete them. They help websites remember your preferences across multiple visits.

Types of Cookies by Origin

  • First-Party Cookies: These are set directly by our website and can only be read by us.
  • Third-Party Cookies: These are set by domains other than the one you are visiting, such as analytics providers, advertising networks, or social media platforms.

3. Why We Use Cookies

We use cookies for several important purposes that help us provide you with the best possible experience when ordering food online and visiting our restaurant:

  • Essential Website Functionality: To ensure our website works properly and securely
  • Order Management: To maintain your shopping cart contents and process your food orders
  • Location Services: To provide accurate delivery estimates and find the nearest Pizza luce location
  • User Preferences: To remember your dietary preferences, favorite orders, and customization settings
  • Performance Analysis: To understand how our website is used and identify areas for improvement
  • Marketing: To show you relevant advertisements and offers based on your interests
  • Security: To protect against fraud and ensure secure transactions

4. Types of Cookies We Use

Below is a detailed breakdown of the specific cookies used on our website, organized by category:

4.1 Strictly Necessary Cookies

These cookies are essential for the basic functionality of our website and cannot be disabled. They enable core features such as security, network management, and accessibility.

Cookie Name Provider Purpose Type Duration
PHPSESSID Pizza luce Maintains user session and login state Session Browser close
csrf_token Pizza luce Prevents cross-site request forgery attacks Session Browser close
cart_id Pizza luce Stores shopping cart items and quantities Persistent 30 days
cookieConsent Pizza luce Stores your cookie consent preferences Persistent 1 year
location_data Pizza luce Stores delivery address for order processing Persistent 7 days

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Distinguishes unique users for analytics Persistent 2 years
_gid Google Analytics Distinguishes users over 24-hour period Persistent 24 hours
_gat_gtag Google Analytics Throttles request rate to Analytics Persistent 1 minute
_gtag_ua Google Analytics Tracks page views and user interactions Persistent 2 years
order_analytics Pizza luce Tracks order completion and conversion rates Persistent 30 days

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and previous orders.

Cookie Name Provider Purpose Type Duration
user_prefs Pizza luce Stores dietary preferences and allergies Persistent 1 year
recent_orders Pizza luce Remembers your recent order history Persistent 90 days
delivery_location Pizza luce Saves your preferred delivery addresses Persistent 6 months
menu_customization Pizza luce Stores your custom pizza preferences Persistent 3 months
language_pref Pizza luce Remembers your language selection Persistent 1 year

4.4 Targeting and Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an advertisement.

Cookie Name Provider Purpose Type Duration
_fbp Facebook Facebook Pixel for ad targeting Persistent 3 months
_fbc Facebook Stores click ID for Facebook advertising Persistent 3 months
fr Facebook Enables ad delivery and retargeting Persistent 3 months
campaign_source Pizza luce Tracks marketing campaign effectiveness Persistent 30 days
referral_code Pizza luce Tracks referral program participation Persistent 90 days

5. Third-Party Cookies

Our website uses third-party services that may set their own cookies. We have no control over these cookies, and they are governed by the privacy policies of the respective third parties:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to generate statistical and other information about website use.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Analytics Opt-out Browser Add-on

Facebook

We use Facebook Pixel to track conversions from Facebook ads and to create custom audiences for remarketing.

Privacy Policy: https://www.facebook.com/policy.php

Ad Preferences: Facebook Ad Preferences

Payment Processors

Our payment processors (Stripe, PayPal) may set cookies to process transactions securely and prevent fraud.

6. Cookie Duration and Storage

Different cookies are stored for different periods of time:

Duration Category Examples Purpose
Session (Browser close) PHPSESSID, csrf_token Essential functionality during your visit
24 hours _gid, daily_specials Short-term analytics and promotions
7-30 days cart_id, order_analytics Shopping cart and recent activity tracking
3-6 months _fbp, delivery_location Marketing campaigns and user preferences
1-2 years _ga, user_prefs Long-term analytics and personalization

7. How to Manage Cookies

7.1 Browser Settings

You can control cookies through your web browser settings. Here are instructions for popular browsers:

Google Chrome

  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie setting
  4. To manage specific sites, click "See all cookies and site data"

Mozilla Firefox

  1. Click the menu button → Settings
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," click "Manage Data"
  4. Select websites and click "Remove Selected" or "Remove All"

Safari

  1. Click Safari → Preferences
  2. Click the "Privacy" tab
  3. Choose your cookie acceptance policy
  4. Click "Manage Website Data" to remove specific cookies

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Click "Cookies and site permissions"
  3. Click "Cookies and data stored"
  4. Toggle settings or manage specific site data

7.2 Opt-Out Links for Third Parties

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences for different types of cookies

You can change your preferences at any time by clearing your browser's cookies and revisiting our site, or by contacting us directly.

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may affect your ability to use certain features of our website:

Features That May Not Work Without Cookies

  • Adding items to your shopping cart
  • Completing online orders
  • Remembering your delivery address
  • Staying logged into your account
  • Receiving personalized menu recommendations
  • Viewing your order history
  • Accessing member-only promotions

Essential cookies are required for basic website functionality. If you disable these, you may experience issues with website navigation, security, and order processing.

9. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals your privacy preference to websites. Currently, there is no universal standard for how websites should respond to DNT signals.

Our website does not currently respond to DNT signals, but we provide you with multiple options to control cookie usage through our cookie consent banner and this policy. You can always manage your cookie preferences through your browser settings as described above.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the bottom of this policy
  • Notify you of significant changes through our website or email
  • Request renewed consent where required by law

We encourage you to review this policy periodically to stay informed about our use of cookies.

11. Contact Us

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]

Phone: +1 418-872-4386

Address: 7 Rue du Don-de-Dieu, Québec, QC G1K 3Z6, Canada

We aim to respond to all privacy-related inquiries within 48 hours during business days.

12. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

Last Updated

This Cookie Policy was last updated on January 15, 2026.

We review and update our policies regularly to ensure they remain current with legal requirements and our business practices.